Furnace repair
No heat, cold air from the vents, a furnace that starts and stops. Gas and electric, every make.
Diagnostic $89 · waived with the repair
Heating & cooling · Larkspur Valley
Comfortable at home, whatever the weather.
Heat pumps, furnaces, central air and ductless systems, repaired, serviced and installed by a family team in Millhaven. Book before 2 pm and we'll usually be there today, with the price agreed before any work starts.
- Diagnostic visit $89, waived if we do the repair
- Two-year warranty on our labor
Inside right now
68°F
Furnace and heat pump tune-ups from $109 · book for fall
- Same daywhen you book before 2 pm, Mon–Sat
- 2-hourarrival windows, and a text when we're on the way
- $0for quotes on new systems, in writing
- Since 2004owned and run in Millhaven
What we do
Repairs, tune-ups and new systems, for every season.
Every van carries the parts that fail most often, so most repairs are finished on the first visit. Pick a season to see what we do.
Heat pumps
Repairs on any brand, and installs that heat and cool from one quiet outdoor unit, down to well below freezing.
Installs from $144/mo
Boilers & radiators
Older homes with hot-water heat: boiler repairs, bleeding and balancing, and new high-efficiency boilers.
Boiler service $149
Smart thermostats
Fitted, wired and set to your routine, with a quick lesson on the schedule before we leave.
Fitted from $189 + thermostat
AC repair
Warm air, ice on the lines, water where it shouldn't be, a unit that hums and won't start.
Diagnostic $89 · waived with the repair
Ductless mini-splits
For the room that's always too hot or cold, additions and homes without ducts. One to five rooms per outdoor unit.
Installs from $78/mo
Central air installs
A new condenser and coil matched to your furnace, sized room by room, not by the square footage alone.
Installs from $118/mo
AC tune-ups
Coils cleaned, refrigerant checked, drain cleared and every reading written down, before the first hot week.
Tune-up $109 · free on plans
Indoor air quality
Better filtration, whole-home humidifiers for dry winters, and fresh-air ventilation for tight new homes.
Air check $79
Water heaters
Tank and tankless, gas, electric and heat pump water heaters, with the old tank hauled away.
Replacements from $51/mo
Ductwork
Sealing, insulating and re-routing ducts so the back bedroom finally gets its share of the air.
Duct check $129
Carbon monoxide safety
Every heating visit includes a combustion and CO check, and we'll fit detectors on every floor if you need them.
Included on every heating visit
Is it urgent?
Not sure whether it can wait? Pick what's happening.
A straight answer from our dispatcher's notes: what to do right now, what you can safely check yourself, and how soon we should come.
Book today
Call us now, and keep the house warm while you wait.
Below freezing, pipes are at risk within hours. Call the line and we'll put you at the front of today's list.
Try this first
- Check the thermostat is on Heat and set above room temperature.
- Look for a tripped breaker labeled furnace, and a switch beside the furnace that looks like a light switch.
- Open cabinet doors under sinks on outside walls.
General guidance, not a diagnosis. When in doubt about safety, leave the house and call 911.
Maintenance plans
Two tune-ups a year, and you're first in line.
A plan pays for itself the first time it keeps you off the emergency list. Cancel any time; there's no contract.
Essential
One system, one tune-up a year
$12/month
Billed monthly, cancel any time
- One tune-up a year, heating or cooling
- No diagnostic fee on repairs
- 10% off repairs
- Booking within two working days
Most homes choose this
Comfort
Heating and cooling, spring and fall
$19/month
Billed monthly, cancel any time
- Spring AC and fall heating tune-ups
- No diagnostic fee, ever
- 15% off repairs and parts
- Same-day priority, nights and weekends at day rates
- Filters brought to every visit
Whole Home
Everything, including the water heater
$29/month
Billed monthly, cancel any time
- Everything in Comfort
- Yearly water heater flush
- Indoor air and duct check
- 20% off repairs and parts
- $250 off a new system
Prices above are for one furnace, heat pump or AC. Each extra system adds $8 a month.
New systems
A new system, priced in plain numbers before anyone visits.
Starting prices for a typical three-bedroom home in the valley. We confirm the real number in a free, written quote after measuring your rooms.
Spread the cost over
Heats and cools
Cold-climate heat pump
from $144/mo
or $11,900 installed
- Outdoor unit and matched indoor coil
- Keeps heating down to −13 °F
- Your old AC removed and recycled
Most asked for
Furnace and central air
from $118/mo
or $9,700 installed
- 96% efficient gas furnace
- 16 SEER2 air conditioner
- New thermostat and pad included
One or two rooms
Ductless mini-split
from $78/mo
or $6,450 installed
- Quiet wall unit, heats and cools
- Line set hidden in a tidy cover
- Add rooms to the same outdoor unit later
Hot water
Heat pump water heater
from $51/mo
or $4,200 installed
- 50 or 65 gallons
- About a third of the running cost of electric
- Old tank hauled away
Sample prices and terms for illustration: monthly figures assume 10 years at 7.99% APR with approved credit. Your written quote shows the exact price and any rebates before you decide.
How a visit works
No surprises, from the booking to the bill.
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Pick a two-hour window
Online or by phone. Book before 2 pm and we can usually come the same day.
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A text when we're on the way
With your technician's first name and roughly when they'll knock.
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The price before the work
We find the cause, show you, and give you options with a fixed price for each. You choose.
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Readings and photos after
Every reading we took and photos of the work, emailed before we leave the driveway.
What's in a tune-up 21 checks, the same on every visit
Heating
- Combustion and carbon monoxide test
- Flame sensor cleaned
- Igniter and burners inspected
- Heat exchanger checked for cracks
- Gas pressure measured
- Flue and venting checked
- Safety switches tested
Cooling
- Outdoor coil washed
- Refrigerant pressures logged
- Capacitor and contactor tested
- Condensate drain flushed
- Temperature split measured
- Fan motor amps checked
- Line set insulation inspected
Every system
- Filter changed
- Blower cleaned and balanced
- Electrical connections tightened
- Thermostat calibrated
- Airflow at every vent checked
- Ducts in reach inspected
- Written report with photos
Service area
From Millhaven to the foothills, about 25 miles around.
Type your ZIP code to see whether we cover you and how soon we can usually come.
Sample ZIP codes for this demo: try any of the codes in the list.
Same day
- Millhaven 00412
- Juniper Bend 00415
- Ashgrove 00418
- Corran Mills 00421
- Pell Creek 00423
Next day
- Hartswood 00431
- Sorrel Ridge 00434
- Dunmere 00436
- Foxley 00438
The team
Eleven people, one phone number.
Every technician is on our payroll, trained in-house and background-checked. The same few faces look after the same streets, year after year.
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Marisol
Owner, lead technician
Started Bluestem with one van in 2004. Still does the trickiest heat pump installs herself.
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Gus
Senior technician, 19 years
Knows every boiler built before 1980 by the sound it makes. Patient with radiators and people.
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Ana
Install lead
Runs our install crews and the room-by-room sizing behind every quote.
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Theo
Dispatcher
The calm voice on the phone. Theo builds the day's routes and sends your on-the-way text.
What neighbors say after a visit.
Sample reviews written for this demo site. They are not from real customers.
“Furnace quit on the coldest night in January. Theo picked up, Gus was here by nine the next morning, and we had heat by ten.”
“Three quotes for a heat pump. Bluestem was the only one that measured every room, and the price on paper was the price we paid.”
“The tune-up report came with photos and readings I could actually understand. We've been on the Comfort plan for four years.”
FAQ
Good questions, straight answers.
Something else? Theo answers the phone Monday to Saturday, and he'll tell you honestly if you don't need us.
Call (555) 019-2244Should I repair my system or replace it?
If it's under twelve years old and the repair is less than a third of the price of a new one, we'll almost always suggest repairing it. We'll show you both prices and let you decide; nobody here is paid by the sale.
Do heat pumps work when it's really cold?
Today's cold-climate heat pumps keep heating well below zero. In the valley's coldest homes we sometimes keep the old furnace as a backup for the few bitter nights a year. We'll tell you which makes sense for your house.
How often should my system be serviced?
Once a year for each system: cooling in spring, heating in fall. A heat pump does both jobs, so it gets two visits on the Comfort plan.
What does the $89 diagnostic cover?
The visit and finding the cause, however long that takes. If you go ahead with the repair, the $89 comes off the bill. Plan members never pay it.
Are there rebates on new systems?
Often, from the utility and sometimes from the state. We list every rebate we know of on your written quote and fill in the paperwork for you.
How do I pay?
Card, check or bank transfer when the work is done. For new systems you can pay in full or spread the cost with approved financing; we'll show both on your quote.
Book a visit
Pick a day and a window. We'll confirm by text.
Takes about a minute. If there's no heat and it's freezing out, call instead: it's quicker.
- Booking line
- (555) 019-2244
- Hours
- Mon–Fri 7 am–7 pm · Sat 8 am–4 pm
- Winter line
- 24/7, November to March
You're on the list.
Theo will text to confirm within the hour.
- Visit
- When
- Where
- Text to
This is a sample site, so nothing was sent. On a live site, this request would reach the dispatcher straight away.